Contact Tracing Assistant System

The System is designed to conduct an online chat with positive COVID- 19 cases.

The goal of this system is to expand the scope of Covid-19 investigations to be more comprehensive, in order to help predict and prevent community transmission, and to communicate efficiently with positive cases in the shortest possible time.

Once a positive case receives their Covid-19 result, the system automatically sends them an SMS with a link for the virtual chat. After verification of his\her Emirates ID is completed, the person will proceed with dialogue by answering specific questions to complete the process.

The system allows the investigation and contact tracing team to gather necessary information, such as who is returning from abroad, or a workplace, or who has recently come in contact with a positive case, to expand the investigation process.